Tattoo software FAQ

Create your account, add your studio and artist profile, set up your session types and prices, then choose a plan. Most studios are up and running in minutes.

No. Admin assistants and studio managers get their own seats and see the diary, clients and forms without the artist tools.

Yes, you can sign in from your phone’s web browser, and the pages are built for a small screen. There is no app to download today.

Each plan has a monthly base fee plus a price for every artist and admin assistant seat, and prices exclude VAT. Every tool is included on every plan; plans differ only in limits such as reminders, forms, portfolio pieces, campaign emails and AI use. There is no free trial, but your first month is covered by a money-back guarantee. See the pricing page for the current prices.

No. A client’s deposit is charged on your Stripe account, and INKY.studio adds nothing to it and takes nothing out of it. Stripe’s own card processing fee still applies, and Stripe takes it from your Stripe balance.

There is no minimum term, so you pay month to month and can cancel at any time. Cancelling takes effect at the end of your current billing period. You do agree to our Terms of Service when you sign up.

Chair renters pay the monthly price of the plan they choose, on a separate INKY.studio account of their own. Each has their own diary and clients, and is not part of your studio’s account. See the pricing page for the current prices.

Inky replies to enquiries on Instagram and your public page, and flags anything that needs your judgement. You can pause AI replies at any time without disconnecting Instagram.

It uses the session rates and estimated hours you enter in your account. The assistant works out the body part and level of detail from what the client describes. Clients see an estimated price range, and the assistant tells them you will confirm the exact figure.

Yes, your plan caps how many new client conversations the assistant takes each billing month, and existing ones carry on. That is 50 on Bronze, 200 on Silver and a higher allowance on Gold. At the limit, new clients get an automatic message saying you are at capacity.

You do. You can export a client’s data as a PDF, or request erasure of their record.

Ask your client to email hello@inkystudio.ai with ‘Data Deletion Request’ as the subject, from or quoting their Instagram account. Our Data Deletion page explains how a request is handled.

Instagram for client messages, Stripe for payments, and Google or Outlook for calendar sync. You can also sign in with Google, Microsoft or Apple.

INKY.studio loses access to your Instagram account, so it stops receiving and answering that account’s messages. The conversations and client records already held are not deleted. To ask for your account and the studio data behind it to be deleted, email hello@inkystudio.ai.

Yes. Switch between your studios from the top bar, and add an extra studio to your plan.